Ordering Supplies

What Submission Type Do I Use For My Order?
Submission Type is used to determine which requirements need to be populated. Pick the submission type that most closely reflects the type of work you will ...
Thu, 7 Nov, 2019 at 1:09 PM
What If I Need My Order On A Weekend Or Holiday?
Select the closest date to when you need the order and then contact your BV Customer Service Representative for further assistance. It would also be helpfu...
Fri, 24 May, 2019 at 10:46 AM
What If I Don't Know My Sample IDs?
If you haven’t determined your samples IDs yet, simply populate the Additional Samples fields with the number of samples you plan on taking for each test. ...
Fri, 24 May, 2019 at 10:47 AM
How Do I Request QC Samples?
When you are in the order process for Supplies, the third step involves entering your Samples, Click the 3rd step in the order process. This will take you...
Fri, 24 May, 2019 at 10:48 AM
How Do I Schedule Repeat Orders?
When you are in the order process for Supplies, on the Summary page (step 6) there is a repeat order field, enter the date you would like to repeat your or...
Fri, 24 May, 2019 at 10:56 AM
How Do I Print A Copy Of My Order Summary?
1. On the right side of the Summary page (step 6), click on the Download PDF icon to download a copy of the Order Confirmation. 2. After submitting...
Fri, 24 May, 2019 at 10:58 AM
Selecting after hours order pick up
If you need to pick up your order after standard laboratory hours, you will need to specify an after-hours pick-up in the Customer Portal.  In the Detai...
Fri, 5 Jul, 2019 at 10:43 AM