To edit user information in the Customer Portal you must be an Administrator. As the Administrator you might have to update some of your user’s information. You might need to change their: email address, password, phone number etc.
How To Edit User Information
1. On the right side of the Customer Portal header click the red drop down arrowand then select “Manage Access”, a list of all your users will appear on the next page.
2. Hover over the desired user and a pop up will appear showing the “Edit User Information” icon, click the icon.
3. You can change your user's: name, email, password, phone number, account expiry date, company and their language preference. Change the desired option and click “Save”.