Cancelled Submission : Bureau Veritas Customer Support Portal

I cancelled an eCOC submission by mistake. Can I undo or reactivate it?

Modified on: Fri, 8 May, 2020 at 7:06 PM

Yes, certainly!

To reactivate a canceled eCOC, simply follow these steps:

Find the canceled submission that you would like to reactivate in Jobs.
Click on the submission to bring up the in-line menu. Select “Edit”.
The “Reason or Comment” window will appear. The reason entered will display in the eCOC Change Log section in the eCOC Submission Details or Summary. Select “Proceed”.
You will be directed to step 1 of the submission process. Follow the same steps that you would normally do on a regular submission. Be sure to verify the ETA at the lab in step 4.
Not done with your changes? Click the “Save & Close” button and the submission status will update to Editing. Go back when you know what else needs to be changed. When updates are complete, navigate to step 5 and click “Submit”. The eCOC status will update to Submitted.

Some Useful Tips!

To allow teamwork and collaboration, we did not set any restrictions on who can cancel or reactivate an eCOC job. As long as the users have access to the same company and eCOC function, they will be able to work on a submission together.
After a canceled eCOC is reactivated, the submission details in the Jobs screen will update accordingly.

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Yes, certainly!

To reactivate a canceled eCOC, simply follow these steps:

Find the canceled submission that you would like to reactivate in Jobs.
Click on the submission to bring up the in-line menu. Select “Edit”.
The “Reason or Comment” window will appear. The reason entered will display in the eCOC Change Log section in the eCOC Submission Details or Summary. Select “Proceed”.
You will be directed to step 1 of the submission process. Follow the same steps that you would normally do on a regular submission. Be sure to verify the ETA at the lab in step 4.
Not done with your changes? Click the “Save & Close” button and the submission status will update to Editing. Go back when you know what else needs to be changed. When updates are complete, navigate to step 5 and click “Submit”. The eCOC status will update to Submitted.

Some Useful Tips!

To allow teamwork and collaboration, we did not set any restrictions on who can cancel or reactivate an eCOC job. As long as the users have access to the same company and eCOC function, they will be able to work on a submission together.
After a canceled eCOC is reactivated, the submission details in the Jobs screen will update accordingly.

I cancelled an eCOC submission by mistake. Can I undo or reactivate it?