Frequently Asked Questions
Answers and information on our most frequently asked questions
Bureau Veritas Laboratories are accredited by various organizations such as MDDEP, SCC and/or CALA for specified tests. Select facilities are also licensed ...
Wed, 23 Jul, 2025 at 12:32 PM
Bureau Veritas Laboratories conducts many different tests for water and any costs associated with your water analysis are going to be dependent on the speci...
Wed, 23 Jul, 2025 at 12:35 PM
What are hold fees? Sometimes samples are submitted and the request is to put the sample “on hold” (there are no analytical tests requested and the sample ...
Wed, 23 Jul, 2025 at 12:36 PM
Sample containers can be ordered through Bureau Veritas' Customer Experience teams or via the online Customer Portal. If required, container order...
Wed, 23 Jul, 2025 at 12:37 PM
Bureau Veritas has locations (laboratories, depots and service centers) across Canada and the US. To find the location nearest to you, please search our web...
Wed, 23 Jul, 2025 at 12:39 PM
Bureau Veritas accepts payments by VISA or MasterCard. We also accept payments via electronic funds transfer (EFT) for approved clients (please contact Bure...
Wed, 23 Jul, 2025 at 12:40 PM
Bureau Veritas Standard Terms and Conditions includes payment terms of 30 days from date of invoice issue. Our collections group is contacting you because w...
Wed, 23 Jul, 2025 at 12:40 PM
Yes, the analysis for F4G is an extra charge. The analysis is not included along with F2, F3 and F4 Petroleum Hydrocarbon analysis as it is typically o...
Wed, 23 Jul, 2025 at 12:41 PM
Can I get results sooner than the standard 5 day TAT? Rush TATs are available. Available rush TATs are 3-4 day, 2 day, 1 day and same day. Not all analyse...
Wed, 23 Jul, 2025 at 12:42 PM
Rush TATs can generally be accommodated without issue. However, approval prior to sample submission is necessary so existing workloads can be shifted to ac...
Wed, 23 Jul, 2025 at 12:43 PM