Bureau Veritas Customer Support Portal
English
English
French
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
ENVIRONMENTAL
Frequently Asked Questions
71
Can I make a revision to my report?
Does Bureau Veritas perform drinking water testing?
Turnaround Time - Western Locations
Locations - Vancouver Island Bottle Pickup Locations
How long does it take to receive sampling containers?
See all 71 articles
Analysis and Testing
41
Can you test for lead and/or mercury in paint?
Difference between Nitrates and Nitrites reported as N under “Nutrients” and NO3/NO2 under “Calculated parameters”:
Bunker C, Fuel Oil #6
How Total benzo(a)pyrene equivalents are calculated. Which parameters are used and how are NDs accounted for?
Oil and Grease. Difference between Gravimetric and Infrared
See all 41 articles
Data Quality - QA/QC
20
Laboratory Quality Control Sample - Method Blank
Laboratory Quality Control Sample - Blank Spike
Laboratory Quality Control Sample - Matrix Spike
Laboratory Quality Control Sample - Duplicates and RPD
Laboratory Quality Control Sample - Laboratory Reference Samples & Certified Reference Material
See all 20 articles
Definitions and Commonly Used Terms
13
What is a chain of custody?
What is accreditation?
What is QA/QC?
What is drinking water licensing?
Matrix Interference
See all 13 articles
Sampling and Containers
24
How much sample is required for TCLP analysis?
What containers are required for O.Reg 153 Petroleum Hydrocarbons (PHCs)?
What containers are required for O.Reg 153 Volatile Organic Compounds (VOCs)?
What containers are required for O.Reg 153 Polycyclic Aromatic Hydrocarbons (PAHs)?
What containers are required for O.Reg 153 Polychlorinated Biphenyls (PCBs)
See all 24 articles
Chain of Custody
15
Chain of Custody for Alberta Environmental Submissions - Excel
Chain of Custody for Atlantic Canada Environmental Submissions - Excel
Chain of Custody for Ontario Environmental submissions - Excel
Chain of custody for Environmental submissions in Quebec - Excel
Custody Tracking Form for use with ECOC - English
See all 15 articles
Sample Submission Integrity
30
Sample Submission Integrity
Avoiding Sample Integrity Issues
Sample Integrity Checklist
Helpful Tips to maintain Sample Integrity
Sample Integrity Observation #1 Custody seal not intact.
See all 30 articles
Technical Information and Bulletins
8
Microscopic Particulate Analysis (MPA) to support GWDI
Measurement Uncertainty
Is there any Canadian or US criteria or guideline limits for dissolved methane in groundwater?
What is the Biogenic Interference Calculation (BIC) Index?
What is the difference between ethylbenzene and d10-ethylbenzene?
See all 8 articles
Hydrocarbons and PHC Forensics
10
Technical Bulletin - Hydrocarbon Forensics
Test Guide - Hydrocarbon Forensics
Sampling and Analysis Guide - Hydrocarbon Forensics
Custom Chain of Custody - Hydrocarbon Forensics
Technical Guide (Detailed) - Hydrocarbon Forensics
See all 10 articles
Result Interpretation
9
Why is Ammonium (NH4) reported instead of Ammonia (NH3)
What is the difference between Moisture and Saturation %?
Why are my bacteria results reported as "Too numerous to count (TNTC)"?
What is the impact of analysing Nitrate + Nitrite past the recommended hold time?
How do I interpret these results: Is my sample considered a hazardous waste?
See all 9 articles
Guidelines and Regulations
4
How do I know if I should follow Provincial or Federal guidelines for my site?
Analysis run past the hold time of one guideline, but is within hold time of another. What is the impact?
Standard MD 15161 – 2013: Control of Legionella in Mechanical Systems.
Which Regulations or Guidelines should I use?
Air and Soil Vapour
4
How do I ship Summa canisters?
What is a vapour cloud and how can it effect my soil vapour data?
What should I use - A SUMMA canister or TD Tubes?
Soil Vapour Investigations - Set up steps
Safety Data Sheet (SDS)
9
SDS for Haloacetic Acids (HAA) container preservative - Ammonium Chloride.
SDS for Bacteriological container preservative - Sodium Thiosulphate
SDS for Sulphide container preservative - Zinc Acetate
SDS for Metals container preservative - Nitric Acid
SDS for Sodium Hydroxide. Preservative for Cyanide, Hexavalent Chromium (CrVI)
See all 9 articles
How To Videos
1
How do I pack a cooler?
PFAS
1
PFAS RDL Comparison Chart
Knowledge base
ENVIRONMENTAL
ENVIRONMENTAL
CUSTOMER PORTAL
INDUSTRIAL HYGIENE
COMPRESSED BREATHING GAS
ENVIRONMENTAL DNA (eDNA)
FOOD
INTERNAL ONLY - ENVIRONMENTAL
ENVIRONMENTAL
CUSTOMER PORTAL
INDUSTRIAL HYGIENE
COMPRESSED BREATHING GAS
ENVIRONMENTAL DNA (eDNA)
FOOD
INTERNAL ONLY - ENVIRONMENTAL
Frequently Asked Questions
71
Analysis and Testing
41
Data Quality - QA/QC
20
Definitions and Commonly Used Terms
13
Sampling and Containers
24
Chain of Custody
15
Sample Submission Integrity
30
Technical Information and Bulletins
8
Hydrocarbons and PHC Forensics
10
Result Interpretation
9
Guidelines and Regulations
4
Air and Soil Vapour
4
Safety Data Sheet (SDS)
9
How To Videos
1
PFAS
1
Frequently Asked Questions
4
Getting Started
7
Creating and Managing your Custom Reports
5
Editing Your Submissions
1
Accessing Results and Reports
5
Ordering Supplies
17
eCOC
21
My Account
4
Online Invoices and making payments
5
Administrators
11
Food Customer Tools
3
Building Science
1
CHEMOALERT - Frequently Asked Questions
7
Active Pharmaceutical Ingredients - Frequently Asked Questions
7
OPIALERT - Frequently Asked Question
1
CBG - Frequently Asked Questions
17
eDNA - Frequently Asked Questions
14
Frequently Asked Questions
0
General Info - INTERNAL ONLY
11
LIMS - INTERNAL ONLY
7
Reporting - INTERNAL ONLY
3
Quality - QA/QC Info
0
