Frequently Asked Questions

Answers and information on our most frequently asked questions

Can I make a revision to my report?
Please contact Bureau Veritas Laboratories Customer Experience Team to request revision to your reports.  Sample IDs, Project references and other non-data ...
Sun, 4 Jul, 2021 at 3:07 PM
Does Bureau Veritas perform drinking water testing?
Yes.   Bureau Veritas offers a full range of analysis packages to measure water quality for a number of situations, including drinking water lead as per...
Fri, 3 Sep, 2021 at 8:48 AM
Turnaround Time - Western Locations
Turnaround Time, or "TAT" as it's commonly referred to, is the overall time required to receive, process, analyse, review and report your sam...
Mon, 5 Jul, 2021 at 12:06 PM
Locations - Vancouver Island Bottle Pickup Locations
For the convenience of our customers who are private well owners on Vancouver Island, Bureau Veritas Laboratories' bottles can be picked up at the foll...
Mon, 5 Jul, 2021 at 12:19 PM
How long does it take to receive sampling containers?
Once a sample test kit or container supply order has been received, it is routinely prepared and shipped via standard shipping methods within the following ...
Mon, 12 Jul, 2021 at 12:34 PM
Impact of Hold times on Soil Salinity (Chloride, EC, pH):
Hold times  for chloride, EC and pH vary with jurisdiction, ranging from "28 days" to "unlimited when dry" to "unlimited", thu...
Mon, 5 Jul, 2021 at 1:55 PM
Is Bureau Veritas accredited?
Yes.   All Bureau Veritas laboratories are accredited for specific tests by MDDELCC, SCC and/or CALA to the ISO 17025 / 2017 Standard,  Additional accre...
Fri, 3 Sep, 2021 at 8:48 AM
Do you have packages for sewer discharges?
Yes.  Most of our environmental testing facilities can provide analyses that support the testing of sewer discharge.  A full list of available testing c...
Mon, 5 Jul, 2021 at 3:22 PM
What protocols does Bureau Veritas follow?
Our Quality Program is designed to comply with or exceed the data quality objectives specified by, Canadian Regulators such as the Ontario MELP, Alberta Env...
Fri, 3 Sep, 2021 at 8:49 AM
Request for data review or sample reanalysis
On occasions, reported data points may not correlate with expected results, historical data trends, customer established quality control limits or simply re...
Tue, 6 Jul, 2021 at 2:37 PM