Frequently Asked Questions

Answers and information on our most frequently asked questions

Can I make a revision to my report?
Please contact Bureau Veritas Laboratories Customer Experience Team to request revision to your reports.  Sample IDs, Project references and other non-data ...
Fri, 1 Apr, 2022 at 10:40 AM
Does Bureau Veritas perform drinking water testing?
Yes.   Bureau Veritas offers a full range of analysis packages to measure water quality for a number of situations, including drinking water lead as per...
Fri, 1 Apr, 2022 at 10:42 AM
Turnaround Time - Western Locations
Turnaround Time, or "TAT" as it's commonly referred to, is the overall time required to receive, process, analyse, review and report your sam...
Fri, 1 Apr, 2022 at 10:43 AM
Locations - Vancouver Island Bottle Pickup Locations
For the convenience of our customers who are private well owners on Vancouver Island, Bureau Veritas' bottles can be picked up at the following locatio...
Tue, 17 May, 2022 at 4:09 PM
How long does it take to receive sampling containers?
Once a sample test kit or container supply order has been received, it is routinely prepared and shipped via standard shipping methods within the following ...
Fri, 1 Apr, 2022 at 10:46 AM
Impact of Hold times on Soil Salinity (Chloride, EC, pH):
Hold times for chloride, EC and pH vary with jurisdiction, ranging from "28 days" to "unlimited when dry" to "unlimited," thus...
Fri, 1 Apr, 2022 at 10:47 AM
Is Bureau Veritas accredited?
Yes.   All Bureau Veritas laboratories are accredited for specific tests by MDDELCC, SCC and/or CALA to the ISO 17025 / 2017 Standard. Additional accred...
Fri, 1 Apr, 2022 at 10:48 AM
Do you have packages for sewer discharges?
Yes. Most of our environmental testing facilities can provide analyses that support the testing of sewer discharge.  A full list of available testing ca...
Fri, 1 Apr, 2022 at 10:58 AM
What protocols does Bureau Veritas follow?
Our Quality Program is designed to comply with or exceed the data quality objectives specified by Canadian Regulators, such as the Ontario MELP, Alberta Env...
Fri, 1 Apr, 2022 at 10:59 AM
Request for data review or sample reanalysis
On occasions, reported data points may not correlate with expected results, historical data trends, customer established quality control limits or simply re...
Fri, 1 Apr, 2022 at 11:02 AM