Ordering Supplies

How Do I Find My Bottle/Media Orders?
  In the Customer Portal, your orders are located on the Supplies page. The Supplies page will have three tabs within it, allowing you to view your Pinn...
Fri, 24 May, 2019 at 7:11 AM
Creating A New Supply Order
If you need to create a new order, the Supplies tab is where you want to go. You will be taken through a multi-step process to submit your order. The invoic...
Fri, 24 May, 2019 at 8:22 AM
Creating An Order From An Existing eCOC
To save time, you can create an order using an existing eCOC template or job. This function allows you to re-order without having to enter all of your infor...
Fri, 24 May, 2019 at 8:31 AM
How Do I Edit An Order?
From the in-lnline menu, click on the Edit icon. This will open your draft order and allow you to modify it before submitting. Orders that have already been...
Fri, 24 May, 2019 at 8:33 AM
How Do I View An Order That I Submitted?
From the in-line menu, click on the "View" icon and a copy of the Order Confirmation will download.
Fri, 24 May, 2019 at 8:39 AM
How do I Create A Copy Of An Order
From the in-line menu, click on the Copy icon. This will create a copy of the selected order and allow you to modify it before submitting.
Fri, 24 May, 2019 at 9:58 AM
How Do I Create A New Job From An Order
From the in-line menu on the Supplies page, select the New Job icon. A new job will be created, directing you to the step 1 in the eCOC submission workflow,...
Fri, 24 May, 2019 at 10:35 AM
How Do I Share An Order?
From the in-line menu on the Supplies page, select the Share icon. In the email box, enter the email address and click the plus icon for each new entry. Onc...
Fri, 24 May, 2019 at 10:37 AM
How Do I Cancel An Order?
From the in-line menu on the Supplies page, select the "Cancel" icon, which will set the status of a draft order to cancelled (You can only cancel...
Tue, 14 Sep, 2021 at 11:30 AM
What Is The Bureau Veritas Location Field In The Order For?
The Bureau Veritas Location refers to the primary Bureau Veritas location that you typically request bottles from. It is also used to determine the locat...
Tue, 14 Sep, 2021 at 11:21 AM