Bureau Veritas Customer Support Portal

Purpose:  Recording the number of containers submitted for each sample allows the lab to confirm that all containers have been received.  The lab can often...

Purpose: In order to ensure you receive the analytical data required by your program, the instructions to the lab need to be clear; EVERY sample should hav...

Purpose:   In addition to maintaining defensibility and traceability of the samples relinquished on the COC, labelling of sample jars allows the lab to con...

Purpose:   Analyzing samples past the recommended hold time can compromise the integrity of the sample and the associated results.  In some cases, data may...

Purpose:  In some cases, regulations or methods dictate container and preservative requirements for particular analyses.  In order to obtain the most repres...

Purpose:  Preservation of samples is based on regulatory or method specific requirements with the intention of maintaining the sample in the same state as t...

Purpose:  To ensure sufficient volume is available for each test requested on a sample.  In cases of limited quantity of sample, the lab may be unable to co...

Purpose:  This is a customer specific requirement and is linked to customer billing practices.   Having the invoicing details accurate on the COC ensures co...

Purpose:  Samples that are preserved prior to filtration can no longer be analyzed for dissolved parameters due to data integrity impacts.  Preservation beg...

Purpose:  Primarily of concern for microbiology or ecotoxicology samples received frozen as the integrity of the analysis is significantly impacted with fro...