Frequently Asked Questions

Answers and information on our most frequently asked questions

What regulation should I follow?
This can be dependent on a number of factors, such as province, purpose of sampling, sample source, property use, proximity to water bodies, or if sampling ...
Fri, 1 Apr, 2022 at 11:04 AM
Surcharges - Routine Environmental - Western Locations
Below you will find the surcharges applied for accelerated turnaround times (TAT) for routine soil and water matrices.   This excludes testing that may ...
Fri, 1 Apr, 2022 at 11:05 AM
Can you test my water? (home / school / well / water supply)
Unfortunately we do not provide onsite sampling services – however our test kits come with instructions on how to properly sample so that you can complete i...
Fri, 1 Apr, 2022 at 11:06 AM
Credit Application - English
Click here to be redirected to our English Credit Application for account setup with Bureau Veritas.
Fri, 1 Apr, 2022 at 11:07 AM
I'm worried about lead piping in my home
Federal and Provincial Regulators have developed specialized sampling protocols for lead in drinking water. Bureau Veritas provides regulatory compliant ...
Fri, 1 Apr, 2022 at 11:14 AM
Credit Application / Demande de crédit- French
Cliquez ici pour être redirigé vers notre demande de crédit en français pour la configuration du compte avec Bureau Veritas.
Fri, 1 Apr, 2022 at 11:12 AM
What should I test for?
Analysis requirements and frequency really depend on your investigation objectives and why you require testing.  One of our Customer Solutions team members ...
Fri, 1 Apr, 2022 at 11:14 AM
How long does it take to get results?
Routinely, our Certificate of Analysis is provided via email within 5-7 business days of receiving your samples at our testing facilities. Certain specializ...
Fri, 1 Apr, 2022 at 11:16 AM
What is the liquid and/or powder in my containers?
Many of our sampling containers contain a small amount of liquid, powder or tablets.  These are sample preservatives.   The target compounds you are loo...
Fri, 1 Apr, 2022 at 11:21 AM
Should I rinse out the liquid or powder in the containers?
No.  The sample preservative is required to maintain chemical stability of your sample in the condition it was at the time of sampling.  
Fri, 8 Apr, 2022 at 10:06 AM