Frequently Asked Questions

Answers and information on our most frequently asked questions

What regulation should I follow?
This can be dependent on a number of factors.  Province, purpose of sampling, sample source, property use, proximity to water bodies, or if sampling a water...
Mon, 12 Jul, 2021 at 12:38 PM
Surcharges - Routine Environmental - Western Locations
Below you will find the surcharges applied for accelerated turnaround times (TAT), for routine soil and water matrices.   This excludes testing that may...
Mon, 12 Jul, 2021 at 1:06 PM
Can you test my water? (home / school / well / water supply)
Unfortunately we do not provide onsite sampling services – however our test kits come with instructions on how to properly sample so that you can complete i...
Mon, 12 Jul, 2021 at 1:09 PM
Credit Application - English
Link to English Credit Application .
Mon, 12 Jul, 2021 at 1:11 PM
I'm worried about lead piping in my home.
Federal and Provincial Regulators have developed specialized sampling protocols for lead in Drinking water.  Bureau Veritas Laboratories provide Regulato...
Wed, 14 Jul, 2021 at 10:29 AM
Credit Application - French
Link to online credit application (French)  
Mon, 12 Jul, 2021 at 1:16 PM
What should I test for?
Analysis requirements and frequency really depend on your investigation objectives and why you require testing.  One of our customer solutions team members ...
Mon, 12 Jul, 2021 at 1:19 PM
How long does it take to get results?
Routinely,  our Certificates of Analysis are provided via email within 5-7 business days of receiving your samples at our testing facilities.   Certain spec...
Mon, 12 Jul, 2021 at 1:27 PM
What is the liquid and/or powder in my containers?
Many of our sampling containers contain a small amount of liquid, powder or tablets.  These are sample preservatives.   The target compounds you are loo...
Wed, 14 Jul, 2021 at 10:17 AM
Should I rinse out the liquid or powder in the containers?
No.  The sample preservative is required to maintain chemical stability of your sample, in the condition it was at the time of sampling.  
Wed, 14 Jul, 2021 at 10:31 AM