Frequently Asked Questions

Answers and information on our most frequently asked questions

How do I submit samples for hydraulic conductivity (KSAT)?
Soil samples for saturated hydraulic conductivity (KSAT) can be collected and submitted in several ways including: Loose soil (in well-sealed Ziploc bags ...
Thu, 25 Mar, 2021 at 7:56 PM
What is the cost for hydraulic conductivity (KSAT) in soil?
All our pricing and capability fee schedules can be found here.  
Mon, 3 Jun, 2019 at 1:32 PM
How do you determine laboratory accreditation?
Bureau Veritas Laboratories are accredited by various organizations such as MDDEP, SCC and/or CALA for specified tests.  Select facilities are also licensed...
Mon, 6 May, 2019 at 8:16 AM
How much is it to get my water tested?
Bureau Veritas Laboratories conducts many different tests for water and any costs associated with your water analysis are going to be dependant on the speci...
Tue, 7 May, 2019 at 12:56 PM
Can you explain hold fees and filtration fees?
What are hold fees? Sometimes samples are submitted and the request is to put the sample “on hold” (there are no analytical tests requested and the sample ...
Tue, 7 May, 2019 at 12:52 PM
Where can i pick up containers?
Sample containers can be ordered through Bureau Veritas' Customer Experience Teams or via the online Customer Portal.   If required, container orde...
Mon, 6 May, 2019 at 10:03 AM
Where are you located?
Bureau Veritas has locations (laboratories and depots/service centers) across Canada and in some areas of the United States.  To find the location neare...
Thu, 22 Aug, 2019 at 8:11 AM
What type of payment do you accept?
Bureau Veritas Laboratories accept payments by VISA, MasterCard or cheque.  We also accept payments via electronic funds transfer (EFT) for approved clients...
Wed, 20 Mar, 2019 at 6:33 AM
Why is your collections group calling me?
Bureau Veritas Standard Terms and Conditions includes payment terms of 30 days from date of invoice issue.  Our collections group is contacting you because ...
Tue, 14 Sep, 2021 at 11:28 AM
Does F4 Gravimetric (F4G) cost extra?
Yes, the analysis for F4G is an extra charge. The analysis is not included along with F2, F3 and F4 Petroleum Hydrocarbon analysis as it is typically only r...
Fri, 12 Nov, 2021 at 10:21 AM