Please note that our records retention period is 7 years from sample submission unless otherwise agreed via contractual agreement. Should you require alternate record retention arrangements we are happy to work with you to meet your specific project needs. Please feel free to reach out to the Customer Service or Sales groups at any time to discuss your needs
Once the records retention period has been reached, the records will be purged. What does this mean? After the predefined record retention time, we will purge job details, such as PO numbers, project numbers, sample IDs, results, EDDs, COCs, etc. from our database and this information will no longer be available. Please keep this in mind when making historical data requests.