Frequently Asked Questions

Answers and information on our most frequently asked questions

How long after sampling, should I send samples back to the lab?
Samples should be packaged and sent to the receiving laboratory on the day of sampling to ensure analytical hold times are met. If you are submitting samp...
Tue, 6 Nov, 2018 at 12:15 PM
If a result RDL is higher than the criteria, how do we use that data?
In some instances it is possible a result is reported as less than the RDL, where the RDL is actually above a particular criteria or guideline.  This is usu...
Wed, 7 Nov, 2018 at 9:51 AM
My water smells, what should I test for?
Water sources can develop and off odor due to a number of reasons.   A chlorine smell could be due to chlorination treatment.  Organic matter and pesticide...
Tue, 6 Nov, 2018 at 12:22 PM
My water is coloured - what should I test for?
Metals, particulates (inorganic and organic) and tannins & lignans can all be possible causes of coloured water.
Tue, 6 Nov, 2018 at 12:23 PM
I have deposits in my pipes and/or sinks.
Particulate build up can be often contributed to by organic material, rusting pipes, scale and sediments.   A water quality package can help determine t...
Tue, 6 Nov, 2018 at 12:26 PM
My water tastes off.
Metals are a common culprit of odd tasting water.   However it may not be the only source.  A water quality test kit can help determine the possible sou...
Tue, 6 Nov, 2018 at 12:27 PM
I live near an agricultural zone and want to test for pesticides.
We can certainly help with that.   If you suspect a particular type of pesticide has been used, we can utilize a targeted test scan.   If not, we ca...
Tue, 6 Nov, 2018 at 12:30 PM
The RPD (Relative Percent Difference) wasn't calculated.
RPDs are typically calculated when both sample results are greater than 5 times the reporting detection limit (RDL).   When one or both of the sample re...
Thu, 20 Dec, 2018 at 6:33 AM
Using alternative supplier's containers for sampling
When faced with a sampling event where you do not have containers readily available from the laboratory to which you will be submitting your samples, altern...
Tue, 14 Sep, 2021 at 10:56 AM
Why is the turnaround time for hydraulic conductivity so long?
What is the turnaround time for hydraulic conductivity and why is it so long? Hydraulic Conductivity (also known as KSAT) has a longer turnaround time (...
Mon, 28 Jan, 2019 at 8:50 AM