Frequently Asked Questions

Answers and information on our most frequently asked questions

For RFPs Specifying Laboratory Accreditation
In some instances, a request for proposal (RFP) may indicate either the Canadian Association of Laboratory Accreditation Inc (CALA) or the Standards Council...
Wed, 23 Jul, 2025 at 1:15 PM
After Hour Drop-Off and Door Codes
The following locations in Western Canada have after hours drop-off or lock boxes.   Alberta: Calgary Edmonton Fort McMurray Grand Prairie/Clairmont...
Tue, 6 Aug, 2024 at 1:15 PM
Bureau Veritas Contact Information and Locations
To reach our Western Customer Solutions team, please email or call us at:  Email: customersolutionswest@bureauveritas.com  Phone: 1.833.BVC.LABS (83...
Fri, 7 Feb, 2025 at 10:40 AM
Calgary Environmental Accreditation
The Calgary Environmental lab is accredited through SCC and the certificate of accreditation is attached. The scope of accreditation for Calgary Environment...
Tue, 18 Apr, 2023 at 2:53 PM
Containers and Hold Times - AB/SK/MB
Attached is a list of containers and hold times that are used by Bureau Veritas Calgary and Edmonton labs.   Current as of April 17 2023 Routine Wate...
Wed, 23 Jul, 2025 at 1:23 PM
Historical Data Requests and Retention of Records
Please note that our records retention period is 7 years from sample submission unless otherwise agreed via contractual agreement. Should you require altern...
Wed, 23 Jul, 2025 at 1:26 PM
Bureau Veritas Pre-Paid Submissions Contact Information
Simplifying the Process To enhance our client experience with Bureau Veritas, we have implemented a new process for submitting pre-paid sample submissio...
Wed, 23 Jul, 2025 at 1:30 PM