Getting Started

Using the Side Navigation Menu
On the top left side of the Customer Portal use the arrow icon , to expand the Side Navigation window.  A drop down menu allows you to view your most re...
Mon, 27 May, 2019 at 10:04 AM
Using the Pop Up Information descriptions.
If you are new to the Customer Portal or it's been a while since your last interaction, don't worry, we have included a helpful pop up information...
Tue, 28 May, 2019 at 12:34 PM
Customising the display view
Projects and sample submissions can have numerous reference points on a single submission.  From customer and sample specific information, to laboratory sub...
Mon, 27 May, 2019 at 12:44 PM
Global Search Function
The Global Search function provides an easy way to locate your specific files, orders and invoices.  To use this function: 1. Click on the magnifying gl...
Thu, 30 May, 2019 at 9:05 AM
How to Contact Us
On the Customer Portal in the bottom left corner, click the "Contact Us" button. This will direct you to our Customer Portal support email address...
Thu, 7 Nov, 2019 at 1:15 PM
Information Cursor
Bureau Veritas has provided an information cursor to help our users understand the new Customer Portal. In the Side Navigation window, a blue information ic...
Wed, 6 Nov, 2019 at 4:01 PM
Using the Pin option for your current projects.
The Pin option allows you to bookmark certain references to they appear at the top of the side navigation menu and are more easily accessed. Open th...
Thu, 30 May, 2019 at 9:13 AM