Getting Started
On the top left side of the Customer Portal use the arrow icon , to expand the Side Navigation window. A drop down menu allows you to view your most re...
Mon, 27 May, 2019 at 11:04 AM
If you are new to the Customer Portal or it's been a while since your last interaction, don't worry, we have included a helpful pop up information t...
Tue, 28 May, 2019 at 1:34 PM
Projects and sample submissions can have numerous reference points on a single submission. From customer and sample specific information, to laboratory sub...
Mon, 27 May, 2019 at 1:44 PM
The Global Search function provides an easy way to locate your specific files, orders and invoices. To use this function: 1. Click on the magnifying gl...
Thu, 30 May, 2019 at 10:05 AM
On the Customer Portal in the bottom left corner, click the "Contact Us" button. This will direct you to our Customer Portal support email address...
Thu, 7 Nov, 2019 at 2:15 PM
Bureau Veritas has provided an information cursor to help our users understand the new Customer Portal. In the Side Navigation window, a blue information ic...
Wed, 6 Nov, 2019 at 5:01 PM
The Pin option allows you to bookmark certain references to they appear at the top of the side navigation menu and are more easily accessed. Open th...
Thu, 30 May, 2019 at 10:13 AM