Frequently Asked Questions

Can I get real time updates about my submissions?
Yes. Email notification alerts can be set-up to keep you up to date on the progress of your submission. You can be notified when samples have been i...
Tue, 3 Dec, 2024 at 10:32 AM
What are Email Notifications?
If you would like to receive submission progress information you can enable email notifications alerts.  There are three different submission milestones...
Tue, 3 Dec, 2024 at 10:35 AM
Setting Up Email Notifications
Email Notifications allows you to receive up to date alerts via email on job submissions.  1. Select Email Notifications from the red drop down arrowbes...
Tue, 3 Dec, 2024 at 10:37 AM
Custom Container Labels
Custom Container labels are labels that can be applied on top of the existing bottle or container label to save time when sampling. You can include: Co...
Tue, 3 Dec, 2024 at 10:40 AM