Bureau Veritas Customer Support Portal

To ensure the safety of our staff and clients and to meet standards of our courier providers, coolers should weigh less than 40 lbs (18 kg) when shipped to ...

Unless contractually agreed otherwise, clients are responsible for the shipping of samples to Bureau Veritas locations.

Sample logistics and transportation can be handled by any commercial courier or messenger service for receipt at one of our laboratories or depot/service ce...

As TDG regulations can change (usually annually), you should always consult with the appropriate current TDG guide and documentation.    Only persons wi...

If you are going to be doing field work or sample collection in a region other than where you usually work, please contact the Bureau Veritas Customer Solut...

For TCLP leachates, a sample must be leached in a specified solution and tumbled for 18 hours prior to any additional preparation and instrumental analyses,...

For members of the general public or commercial clients (those without established credit accounts), samples and analyses must be pre-paid. Bureau Veritas a...

If you have lost your data report or certificate of analysis, please contact our Customer Solutions team at customersolutionswest@bureauveritas.com who can ...

Limits for the levels of lead or mercury in surface coatings (paint or other similar material that dries to a solid film after it is applied) fall under Sur...

Some analyses, dissolved parameters for example, must be filtered prior to analysis (and in many cases also preserved). It is always best to filter (and pre...