eCOC

Downloading eCOCs and Uploading Jobs (Working Offline)
Downloading and Uploading your eCOC (Electronic Chain of Custody) For each eCOC that has been completed you can export the template into an excel sheet....
Thu, 7 Nov, 2019 at 2:28 PM
Locked and Unlocked eCOC Templates
Locking Templates Locked templates removes the ability for others to delete or edit the template. The creator of the locked template can be sure that th...
Wed, 22 May, 2019 at 1:23 PM
Understanding Samples in an eCOC
In the Samples section of the eCOC process, we recommend completing as many fields as possible to represent the samples you will routinely submit using t...
Wed, 22 May, 2019 at 1:28 PM
Finding eCOC Templates
Dashboard On the Overview tab there is a dashboard that shows your most recent eCOC templates, Jobs, Supplies and Invoices. Go to the eCOC template box....
Wed, 22 May, 2019 at 1:35 PM
How Do I Create An eCOC Template From An Order?
From the in-line menu on the Supplies page, select the eCOC Template icon. A new template will be created, directing you to the step 1 in the template workf...
Fri, 24 May, 2019 at 12:02 PM
How To Submit A Job
1.  Go to the jobs tab and select "New Job". This will take you to the Details step of the eCOC workflow. 2. Details A name will be re...
Tue, 25 Jun, 2019 at 1:56 PM
Setting Rush TAT (turn around time) for an incoming submission
Analytical TAT (turnaround time) for your incoming submission can be selected via the Service Level drop down at STEP 4 of the eCOC submission process. ...
Fri, 5 Jul, 2019 at 2:55 PM
How to Create Composite Samples
A composite sample can be created under the ECOC TEMPLATES and JOBS tabs. You will see the composite button in the 3rd step of the process, where sample a...
Thu, 6 Aug, 2020 at 5:50 PM
I cancelled an eCOC submission by mistake. Can I undo or reactivate it?
Yes, certainly!  To reactivate a canceled eCOC, simply follow these steps: Find the canceled submission that you would like to reactivate in Jobs. Click...
Fri, 8 May, 2020 at 7:06 PM
Uploading Excel Files to eCOC Templates
Please not that there are a few things that are mandatory when filling out an offline excel eCOC to ensure it uploads properly.   Mandatory fields in exce...
Fri, 11 Sep, 2020 at 9:29 AM