Bureau Veritas Customer Support Portal

Samples should be packaged and sent to the receiving laboratory on the day of sampling to ensure analytical hold times are met. If you are submitting sa...

In some instances it is possible a result is reported as less than the reportable detection limit (RDL), where the RDL is actually above a particular criter...

Water sources can develop an odour due to a number of reasons.: A chlorine smell could be due to an incomplete chlorination treatment.  Organic matter...

Metals, particulates (both inorganic and organic) and tannins & lignins can all be possible causes of coloured water.

Particulate build up can often be contributed to organic material, rusting pipes, scale and/or sediments.   A water quality package can help determine t...

Metals are a common culprit of odd tasting water.  However it may not be the only source. A water quality test kit can help determine the possible source of...

We can certainly help with that request.  If you suspect a particular type of pesticide has been used, we can utilize a targeted test scan.   If not...

RPDs are typically calculated when both sample results are greater than 5 times the reporting detection limit (RDL).   When one or both of the sample re...

When faced with a sampling event where you do not have containers readily available from the laboratory to which you will be submitting your samples, altern...

What is the turnaround time for hydraulic conductivity and why is it so long? Hydraulic Conductivity (also known as KSAT) has a longer turnaround time (...